Building Excellence Through People, Values, and Continuous Improvement
- Akash Singh
- May 30
- 2 min read

At JTEKT INDIA Limited, we firmly believe that organizational excellence begins with people. Our recognition as an Incredible Workplaces™ Certified organization reflects not just our business achievements but our sustained commitment to building a culture rooted in trust, collaboration, and continuous improvement. For us, workplace culture is not an initiative—it is a living system that guides how we think, act, and grow together every day.
Our culture is deeply anchored in clearly defined values and beliefs that shape decision-making across the organization. Leadership plays a central role in reinforcing these principles, beginning with the annual address by our Chairman and Managing Director, which sets the cultural direction for the year ahead. Open and unified communication is another cornerstone of our workplace philosophy. We foster transparency through multiple platforms, including digital collaboration tools, HR helpdesk channels, skip-level meetings, and structured forums such as Obeya reviews and Glass Wall meetings. These initiatives encourage dialogue, promote shared accountability, and ensure that employees feel heard and connected to organizational decisions. Programs like “Face to Face, Heart to Heart, and Smile to Smile” further strengthen interpersonal relationships and build psychological safety within teams.
Leadership development at JTEKT INDIA is approached strategically and proactively. Through succession planning, psychometric assessments, and the globally recognized 70:20:10 learning model, we prepare future leaders with the skills and mindset required for evolving business challenges. Opportunities such as intra-company transfers to Japan provide global exposure, technical expertise, and cross-cultural learning, helping cultivate well-rounded leaders ready to drive sustainable growth.
Creating a supportive work environment remains central to our employee experience. Initiatives such as a “No Late Sitting” culture, flexible work arrangements, annual health checkups, family-inclusive medical benefits, and mentorship programs reflect our focus on holistic well-being. Recognition programs, including the Hawk Eye Award, SPOT Awards, and Long Service Awards, celebrate contributions and reinforce a strong sense of belonging.
Innovation at JTEKT INDIA thrives through structured learning and continuous improvement practices inspired by Lean principles. Tools such as One-Point Lessons, Root Cause Analysis, and Kaizen initiatives empower employees to identify opportunities, share knowledge, and transform challenges into learning experiences. By encouraging transparent reporting and collaborative problem-solving, we create an environment where calculated risk-taking leads to innovation and growth.
Our commitment to diversity, inclusion, and ethical conduct further strengthens our culture. Merit-based advancement, inclusive hiring practices, strong POSH and whistle-blower policies, and continuous ethics training ensure fairness, accountability, and respect across the organization.
Regular engagement surveys, stay interviews, and employee-driven committees allow us to listen actively and act meaningfully on feedback. Whether improving work-life balance, enhancing communication transparency, or introducing wellness initiatives, employee insights directly shape our workplace evolution.
Being recognized as an Incredible Workplaces™ Certified organization validates our belief that when employees feel valued, empowered, and connected to purpose, organizations achieve lasting success. At JTEKT INDIA Limited, we remain committed to nurturing a culture where people grow, innovation thrives, and excellence becomes a shared journey.
By - NISHANT KALRA
Group CHRO
JTEKT INDIA LTD.




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